Frequently Asked Questions:

 

  • Should I come rafting? 
  • We take first-time rafters and folks who are unable to swim every day. Our trip is the perfect balance of risk and reward, fun for everyone! 



 

  • Where do we meet?
  • 25 BZ Glenwood Hwy, White Salmon, WA 98672



 

  • How far away is White Salmon from Portland? ​
  • It's about an hour and a half from downtown Portland.



 

  • What should I wear?​
  • Please see our Get Ready page for all the details. 
  • If it's chilly, we'll provide wetsuits / you may bring your own suit / booties



 

  • My guide was AWESOME - can I tip them?
  • Absolutely. Our guides are the best in the business, and as part of the service industry, tips are always welcome.



 

  • What souvenirs are available? 
  • Our professional photographers know the best spots to capture the excitement. Their photos will be available for purchase (Lighting is best early in the morning)
  • We also have some great Portland Rafting Company swag!



 

  • What is the minimum age for rafting the White Salmon? 
  • Great question; variable answers.  Starting in April, 10 years old is our guideline; by the end of September, we are comfortable with 7/8 years old. 
  • You know your child best; if they are a swimmer and are enthusiastic to come, great!  We would rather have an 8-year-old who is excited over a 12-year-old who doesn't want to be here. 



 

  • How many people can fit on a raft?  
  • Depending on the size of the people and the time of the year, smaller people can pile in; larger people need to be spaced out.
  • 4- 8 on a raft. 


Cancellation Policy:

 

  • All rafting trips will run rain or shine, regardless of weather, temperature, or smoke levels.

 

  • All cancellations shall be assessed a $15 per person fee.

 

  • Within 72 hours of trip departure, customers will be refunded 50% of the total trip price paid. 

 

  • Cancellations that are made within 24 hours, including no-shows, regardless of circumstance, will receive no refund.

 

  • We cannot make exceptions to these policies.